Contact Us

Image of a receptioniest team member

When we're open

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening Hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Out of Hours


Enhanced Access Service

The Gardens Surgery is a member of our local Primary Care Network and GP Federation, we are called Improving Health Limited.

By working with our neighbouring practices we provide excellent, proactive and coordinated care consistently and equitably to everyone living in South Southwark.

One of the benefits of working as a network is that all of our patients have access to GP appointments from 8am to 8pm 365 days per year at Tessa Jowell Health Centre.

This is not a walk-in service. An appointment can be booked at this service by a clinician at your practice if it is right for you. For some patients, for instance, those with more complex needs, it is more suitable to be seen at your own practice. You would also need to agree to share your medical records with the hub on arrival. Ask at the practice for more information.

Find out more about how we work together as a Primary Care Network

 

Extended Service

We run an extended hours service for patients every Monday, Tuesday, and Friday. This service is by appointment only.

Please call the surgery at 0208 693 4715. Phone lines are open until 6:30pm.

Extended Hours Service Opening Times

  • Monday: 6:30pm to 8pm
  • Tuesday: 7:15am to 8am
  • Friday: 7:40am to 8am

Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E


Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Non-urgent

Use NHS 111 if:

 
  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

About Us


Contact the Surgery

Non-medical or administrative queries, cancel an appointment and feedback or complaints.

Send us a message

Update your medical record

Change your contact details

Cancel an appointment

Make a complaint

Get quick advice

Contact the Surgery: 0208 693 4715

 

Disability Access

The Gardens Surgery building has been designed for disabled access. There is a Disabled bay outside the Surgery if you have a valid permit.

We would ask that you let us know if you need help as your disability may not be a visible one.

We would also welcome any suggestions you may have in making your visit to the surgery easier.


Find Your NHS Number

Your NHS number is a 10 digit number, like 485 777 3456. You do not need to know your NHS number to use NHS services, but it can be useful to have it.

Find your NHS number


Self-Care / Self-Referal Services

Help and support from national and local organisations and assessments to help you monitor your condition.

Find Local and National Support Services:

  • You need advice and are looking for support services for your condition.
  • Your Clinician has asked you to complete an online assessment or form. 
  • You would like to self-refer yourself to other services directly.

Visit The Self-Help Zone

 

Join the Patient Participation Group

If you are a patient registered at the practice, with a positive contribution to make, please join the group.

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group meets to provide a forum for discussion about the practice.

For more information, please see our Patient Participation Group page.


Friends & Family Test

We welcome feedback to tell us what we are doing right and what we can improve.

Complete the Friends & Family Test