Repeat Prescriptions


Ordering a Repeat Prescription

To request a repeat prescription, please follow the guidelines below and choose the right option for you. Please allow 48 hours (two working days), excluding bank holidays, for your prescription request to be processed. If you request your prescription after 6:00pm you must allow another working day.

We do not accept repeat prescription requests over the phone. However, if you have registered as a housebound patient or are over the age of 75 you can request prescriptions over the telephone.

New Patients will need to make a routine telephone appointment to discuss their medication before it can be issued (even if you have had this medication previously prescribed by another GP Surgery). Please see our appointments page to book your appointment.

The NHS Medicines A-Z offers a guide to medications available in the UK

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Order Online

You can order your repeat prescription online using our online services.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your prescription record at the surgery.

Learn more about the NHS App

You can also request a repeat prescription via accurx

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Your Local Pharmacy

Pharmacies offer a prescription collection service from our Surgery

Pharmacy Ordering / Collection Service

Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

Locate your local pharmacy

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In Person

You can order in person by returning the right-hand half of a previous prescription for the required medications

Alternatively you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.

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By Post

You can post your prescription slip or written request to us at the surgery

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least 7 days if requesting your medication by post.

Medication Reviews

You will need regular reviews which may involve a blood test or a blood pressure recording if you are on repeat medications. These include medication for cholesterol, thyroid, diabetes, HRT and the contraceptive pill among others. Antidepressant medication should be reviewed 6 monthly.

Please check your repeat prescription where there will be a note when a review is due.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines. The service is also referred to as the Electronic Prescription Service (EPS)

  Find Further Information About the EPS

Information for Hayfever / Allergic Rhinitis Medication

Southwark CCG has changed their policy and medications for hayfever/ allergic rhinitis are no longer available from the GP on prescription - this includes children.

The following medicines for hayfever treatment will no longer be supplied on NHS prescriptions.

Oral medications:

  • Acrivastine 8mg Capsules (Benadryl) – Not available on Pharmacy First Service
  • Cetirizine 10mg Tablets (Zirtek)
  • Cetirizine 1mg/1ml Oral Solution (Zirtek)
  • Chlorphenamine 4mg Tablet (Priton)
  • Chlorphenamine 2mg/5ml Oral solution (Piriton)
  • Loratadine 10mg Tablets (Clarityn)
  • Loratadine 5mg/5ml Oral Solution (Clarityn)

Nasal Sprays:

  • Beclometasone 50mcg/dose Nasal spray (Beconase/Nasobec)
  • Fluticasone 50mcg/dose Nasal Spray (Flixonase/Pirinase) - Not available on Pharmacy First Service

Eye Drops:

  • Sodium Cromoglicate 2% eye drops

You can purchase these medicines from a Pharmacy/ a supermarket/ many pound shops.

If you do not pay for your prescriptions (including children) you can get most of these medicines for free using the Pharmacy First Service, where you would have a consultation with the pharmacist. All pharmacies in Southwark offer this service. Leaflets are available from reception.

If you request these medications from the GP you will be re-directed to your pharmacy as we can no longer prescribe these medications.